Use of This Website

1. Purpose of Use of the Personal Information of Customers

Through the course of our business, the Company receives a wide range of personal information, including customer addresses, names, zip codes, telephone numbers, facsimile numbers, and electronic mail addresses. We receive this information through a variety of means, such as applications and requests, surveys, business negotiations, and executed contracts and agreements. We also receive personal information through publicly available media such as real estate registries, commercial registries, and telephone directories of customers, business partners, related parties, and applicants for employment, etc. (referred to as "customers, etc." in the policy).

The personal information that comes into our possession will be used for the following purposes.

(Purpose of Use of the Personal Information the Company Receives)

The Company will use the personal information of "customers, etc. in compliance with personal information protection regulations to perform and fulfill contractual obligations, provide after-sales service, contact and notify customers, present information on new products and services, and provide other information deemed useful to "customers, etc. in relation to the following businesses conducted by the Company (*).
* Interiors, Housing materials, contracting, rental and leasing, recruiting etc.

In addition to business activities and the performance of contracts and agreements, personal information will also be used for the following purposes.

1. Receive feedback and thoughts from customers, etc.
2. Respond to inquiries and requests for reference materials from customers, etc.
3. Conduct market research and development of new products and services.
4. Provide information about various events, seminars campaigns, membership services, and other activities.
5. Send direct mail, publications, other electric mail delivery services and deliver publications.
6. Provide information about the products and services affected by the Company or its business partners and affiliates.
7. Confirm matters for the purpose of audits.
8. Conduct appropriate recruitment and selection.
9. Contract and communicate with applicants.
10. Purposes incidental or related to 8 and 9.
11. Use for any other matters incidental and related to the businesses of the Company.

It should be noted that the Company may provide personal information to contractors to the extent necessary to ensure smooth performance of the business operations it outsources to these contractors. In this case, the Company will enter agreements with these contractors regarding the handling of the information and implement other measures to supervise them.

2. Providing Personal Information to Third Party

The Company will provide the personal information in our possession to a third party, in the following cases.

1. When we obtain the prior consent of the customers, etc.
2. When we outsource our business operations to an outside entity to the extent necessary to achieve the purpose of use.
3. When we provide personal information as statistical data in a way that makes it impossible to identify customers.
4. When we are required by laws and regulations to provide personal information.
5. When the provision of information is necessary to protect life, body, or property and we cannot obtain the consent of the customers, etc.
6. When the provision of information is especially needed to promote the improvement of public health or wholesome development of children and we cannot obtain the consent of the customers, etc.
7. When we are required to cooperate with the administration of the national or local government and other authorities as stipulated by laws or regulations, and the acquisition of consent from customers may inhibit the administration of these bodies.

3. Disclosing, Correcting, or Suspending the Use, etc., of Personal Information

Upon receiving one of the following requests from a customer, the Company will take the necessary action within a reasonable period and to a reasonable extent after confirming the identity of the customer.

1. When a customer, etc. requests the disclosure of its personal information and records of its provision to a third party.
2. When a customer, etc. requests to correct, add, or delete its personal information.
   However, this only applies to cases in which personal information is factually incorrect.
3. When a customer, etc. requests to suspend the use of or eliminate its personal information (Suspension of provision of your personal information to a third party).
   However, this does not apply to personal information the Company holds in accordance with the law.

*Procedures for Accepting Requests to Disclose, Correct, or Suspend the Use, etc., of Personal Information

When the purpose of use of collected personal information has expired, personal information in the form of electronic files will be securely delated so that it cannot be recovered or reproduced, and personal information in the form of other records, printed matter, or documents will be destroyed by crushing, incineration, dissolution, or other means.

1. Administrative measures: Regular staff training
2. Technical measures: installation of security programs
3. Physical measures: Access control to computer room and document storage room

4. Accepting Requests to Disclose Corners, or Suspend the use, etc. of personal information.

Inquiries about personal information and requests to disclose, correct, or suspend the use, etc., of personal information as described in DesignArc privacy policy paragraph 3 above will be accepted in accordance with the following procedures.

[Procedures for Accepting Requests]

Requests must be made by visiting the contact office listed below or submitting a request by mail, phone, facsimile, or electronic mail.
Requests are only accepted on weekdays from 9:00 am to 6:00 pm.

[Contact]

550-0011 1-5-16, Awaza, Nishi-ku, Osaka
DesignArc Co., Ltd. Administration Department

[Contact for Requests and Inquiries about Personal Information]

Phone number: +816-6536-6111
Fax number: +816-6536-6112
E-mail address: webmaster@designarc.co.jp

[Confirming the Identity of Customers or Proxy]

When a customer submits a request, the identity of the customer will be confirmed by various means, such as by using the driver's license, passport, health insurance card, or other form of identification, information registered with the Company such as address, name, telephone number, and date of birth, or by calling back the telephone number registered with the Company.
When a proxy submits a request, in addition to confirming the identity of the customer as described above, the capacity of proxy will be confirmed by power of attorney, certificate of seal impression, or other means.

[Commission fee]

A prescribed fee may be charged to process a request to disclose personal information.

1. Purpose of Use of the Personal Information of Customers

Through the course of our business, the Company receives a wide range of personal information, including customer addresses, names, zip codes, telephone numbers, facsimile numbers, and electronic mail addresses. We receive this information through a variety of means, such as applications and requests, surveys, business negotiations, and executed contracts and agreements. We also receive personal information through publicly available media such as real estate registries, commercial registries, and telephone directories of customers, business partners, related parties, and applicants for employment, etc. (referred to as "customers, etc." in the policy).

The personal information that comes into our possession will be used for the following purposes.

(Purpose of Use of the Personal Information the Company Receives)

The Company will use the personal information of customers in compliance with personal information protection regulations to perform and fulfill contractual obligations, provide after-sales service, contact and notify customers, present information on new products and services, present information at sales and other events, and provide other information deemed useful to customers, in relation to the following businesses conducted by the Company (*).
* Interiors, Housing materials, contracting, rental and leasing, etc.

In addition to business activities and the performance of contracts and agreements, personal information will also be used for the following purposes.

1. Receive feedback and thoughts from customers, etc.
2. Respond to inquiries and requests for reference materials from customers, etc.
3. Conduct market research and development of new products and services.
4. Provide information about the products and services offered by the Company.
5. Use for any other matters incidental and related to the businesses of the Company.
6. Provide information about the products and services offered by the Company or its partners and affiliates.
7. For accounting and auditing purposes.
8. Use for any other matters incidental and related to the business of the company.

It should be noted that the Company may provide personal information to contractors to the extent necessary to ensure smooth performance of the business operations it outsources to these contractors. In this case, the Company will enter agreements with these contractors regarding the handling of the information and implement other measures to supervise them.

2. Sharing Personal Information

The Company will share the following personal information of customers.

1. Items of personal information
   Customer addresses, names, zip codes, telephone numbers, facsimile numbers, electronic mail addresses, and other related information.
2. Scope of entities with which personal information is shared
   Daiwa House Industry Co., Ltd.
3. Purpose of use
   The purpose of use is the same as stated above in 1. Purpose of Use of The Personal Information of Customers.
4. Name and contact of the individual who manages personal information.
   Refer to the contact information below under 5. Procedures for Accepting Requests to Disclose, Correct, or Suspend the Use, etc. of Personal Information.
5. Name of representative
   https://www.designarc.co.jp/corporate/guide.html

3. Providing Personal Information to Third Party

The Company will only provide the personal information in our possession to a third party in the following cases.

1. When we obtain the prior consent of a customer, etc (Including consent to sharing its).
2. When we outsource our business operations to an outside entity to the extent necessary to achieve the purpose of use.
3. When we provide personal information as statistical data in a way that makes it impossible to identify customers.
4. When we are required by laws and regulations to provide personal information.
5. When the provision of information is necessary to protect life, body, or property and we cannot obtain the consent of the customers, etc.
6. When the provision of information is especially needed to promote the improvement of public health or wholesome development of children and we cannot obtain the consent of the customers, etc.
7. When we are required to cooperate with the administration of the national or local government and other authorities as stipulated by laws or regulations and the acquisition consent from the customers, etc. may inhibit the administration of these bodies.
8. When we provide personal information to the entity listed above under 2.2 Scope of entities with which personal information is shared.

4. Disclosing, Correcting, or Suspending the Use, etc., of Personal Information

Upon receiving one of the following requests from a customer, the Company will take the necessary action within a reasonable period and to a reasonable extent after confirming the identity of the customer.

1. When a customer, etc. requests the disclosure of its personal information and records of its provision to a third party.
2. When a customer, etc. requests to correct, add, or delete its personal information.
   However, this only applies to cases in which personal information is factually incorrect.
3. When a customer, etc. requests to suspend the use of or eliminate its personal information (Suspension of provision of your personal information to a third party).
   However, this does not apply to personal information the Company holds in accordance with the law.

*Procedures for Destruction of Personal Information

When the purpose of use of collected personal information has expired, personal information in the form of electronic files will be securely delated so that it cannot be recovered or reproduced, and personal information in the form of other records, printed matter, or documents will be destroyed by crushing, incineration, dissolution, or other means.

1. Administrative measures: regular staff training
2. Technical measures: installation of security programs
3. Physical measures: access control to computer room and document storage room

5. Procedures for Accepting Requests to Disclose, Correct, or Suspend the Use, etc., of Personal Information

Inquiries about personal information and requests to disclose, correct, or suspend the use, etc., of personal information as described in DesignArc privacy policy paragraph 4 above will be accepted in accordance with the following procedures.

[Procedures for Accepting Requests]

Requests must be made by visiting the contact office listed below or submitting a request by mail, phone, facsimile, or electronic mail.
Requests are only accepted on weekdays from 9:00 am to 6:00 pm.

[Contact]

550-0011 1-5-16, Awaza, Nishi-ku, Osaka
DesignArc Co., Ltd. Administration Department

[Contact for Requests and Inquiries about Personal Information]

Phone number: +816-6536-6111
Fax number: +816-6536-6112
E-mail address: webmaster@designarc.co.jp

[Confirming the Identity of Customers or Proxy]

When a customer submits a request, the identity of the customer will be confirmed by various means, such as by using the driver's license, passport, health insurance card, or other form of identification, information registered with the Company such as address, name, telephone number, and date of birth, or by calling back the telephone number registered with the Company.
When a proxy submits a request, in addition to confirming the identity of the customer as described above, the capacity of proxy will be confirmed by power of attorney, certificate of seal impression, or other means.

[Commission fee]

A prescribed fee may be charged to process a request to disclose personal information.